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Important Information for Pharmacists and Pharmacy Teams

The Nova Scotia generic HCN should not be used

Please be advised, effective immediately, the Nova Scotia Generic (NSG) Health Card Number (HCN) should not be used. Please ensure the NSG HCN, 0011984275, is not in the patient's file, (a review of the PMP Plan Tab may be necessary).

If a patient does not have a valid Canadian Health Card (or equivalent) and/or is from out of country, please refer to your pharmacy software vendor’s support process for direction.

Please download the attached May 2020 Bulletin document for more information.


Should you have any questions regarding this bulletin’s information, please contact the NSPMP at
or 1-877-476-7767.